There is a range of local services working together to create a safer and cleaner environment in SW1. The key services are listed in this section, but remember in an emergency or when there is a danger to life or a crime in progress always call 999.

202-206 Buckingham Palace Road, SW1 9SX
Visit the Met Police website for more information.
Safer Neighbourhood Teams provide local policing, with police and partners working with residents, to identify and tackle issues of concern in neighbourhoods.
Each ward in SW1 has a team of Police and Police Community Support Officers (PCSOs). Their aim is to listen and talk to residents, and find out what affects their daily life and feelings of security. You can contact your local team to discuss your concerns about day-to-day crime and disorder issues. For contact details visit the Met Police website.
CivicWatch is an initiative that brings together the Council, the Police and a range of other partners to respond to local issues in neighbourhoods. These could include:
CivicWatch aims to reduce anti-social behaviour and crime levels, resolve problems highlighted by local residents and businesses, and continue to improve the local environment. For more information and contact details please visit Westminster City Council’s website.
If you want to be more involved with CivicWatch by becoming a CivicWatch Citizen then send an email to CivicWatchCitizen@westminster.gov.uk or call 020 7641 1007
Crimestoppers operates across the UK to help identify, prevent, solve and reduce crime. This invaluable community service enables anyone with details of criminal activity to pass them on anonymously, without fear of exposure or retribution. Visit www.crimestoppers-uk.org for more information.
1 Aylesford St, London, SW1V 3RY
Victim Support Westminster provides a support service to victims of crime. They offer practical and emotional support, assistance with completing Criminal Injuries Compensation forms, assistance and advocacy in dealing with other voluntary and statutory organisations, and support in court for victims and witnesses. You can also visit the national Victim Support website for more information.
Victim support line: 0845 30 30 900
Westminster Wardens have replaced the former community safety service known as City Guardians. The new Westminster Wardens are dedicated problem-solvers who are on the street dealing with environmental problems and anti-social behaviour. There is a dedicated warden in every ward and they are encouraged to ‘take ownership’ of local ward issues.
Contact the Westminster Wardens to deal with issues such as:
Westminster Wardens are supported by a specialist pool of rapid response wardens. Along with the Westminster Wardens, community safety will still be the combined responsibility of the Metropolitan Police and the Police Safer Neighbourhoods Teams.
To contact the warden service, call the Environmental Action Line on 0207 641 2000 or email: wardens@westminster.gov.uk
Westminster City Council runs a Considerate Builders Scheme to promote high standards on all building sites, to encourage builders to take pride in their sites, and to ensure the development proceeds without making life unpleasant for those who live and work nearby. For more information please visit Westminster City Council’s website.
In an emergency outside office hours, Tel 020 7641 6000
Westminster City Council operates a Dog Warden service which is able to deal with stray dogs in Westminster and with complaints about other people’s dogs (noise, fouling and other nuisance).
For more information please visit Westminster City Council’s website.
Email: environmentalactionline@westminster.gov.uk
24 hour public access hotline for recycling, street cleansing, abandoned vehicles and 24 hour noise team issues.
Email environmentalactionline@westminster.gov.uk
Contact the team to report graffiti and flyposting on council property, private property and street furniture and they will remove it.
When considering fire safety measures, prevention is better than cure. Whether you’re at home, at work or outside your home, London Fire Brigade want to help you keep safe from fire. Visit the London Fire Brigade website for more information.
Always remember, if fire breaks out - get out, stay out and call 999 - don’t try to fight a fire yourself.
London Fire Brigade is offering free home fire safety checks to vulnerable people in London as part of its ‘Be Safe & Sound’ campaign, installing free 10-year smoke alarms where needed. If you would like a visit or would like to arrange a free home fire safety check on behalf of a member of your family or a friend please check with them first and then contact London Fire Brigade on a freephone number 08000 28 44 28 or visit their website for more information.
Email neighbourhoodwatch@westminster.gov.uk
Contact Westminster City Council’s Neighbourhood Watch team to find out whether there is a neighbourhood watch in your area, or to receive the quarterly neighbourhood watch newsletter, as well as emails and bulletins warning of special events or criminal activity. For more information please visit the Westminster City Council website.
24 hour hotline to report a noise problem in your local area or visit the Westminster City Council website for more information.
Westminster City Council’s Racial Incidents Line log racially motivated incidents and offer advice and support. Any physical attacks should be reported to the police on 020 7486 1212
This is a dedicated helpline for residents who are concerned about people sleeping rough in their area. The number is available 24 hours a day to residents who notice new people sleeping rough in their neighbourhood or are concerned about the deteriorating health and well being of existing rough sleepers.