If you live in either council or housing association property, your accommodation will be managed by a social housing landlord or a tenant management organisation e.g. CityWestHomes, Peabody Trust, L&Q, Sanctuary, Grosvenor and Regency Management Organisation (G&RMO).
www.cwh.org.uk
CityWest Homes is responsible for the management of Westminster City Council’s properties. Contact CityWest Homes for all enquiries regarding major works, decent homes, lessee services/service charges, resident involvement, home ownership, rents, customer services and community development.
Housing management issues
Council tenants and lessees should contact their local office for repairs, estate cleaning, disputes between neighbours, gardening, parking on estates and general enquiries about your tenancy or lease.
Housing management issues are dealt with by the CityWest Homes estate team at:
Pimlico Estate Office
Ground floor
Glastonbury House
Warwick Way
London
SW1V 4NP
For more information about opening times, contact details and telephone numbers please visit the CityWest Homes website.
Housing management issues are dealt with by Pinnacle PSG at Churchill Gardens estate office
137 Lupus St
Pimlico
London
SW1V 3HE
For more information about opening times, contact details and telephone numbers please visit the CityWest Homes website.
Housing management issues are dealt with by the CityWest Homes estate team at:
Pimlico Estate Office
Ground floor
Glastonbury House
Warwick Way
London
SW1V 4NP
For more information about opening times, contact details and telephone numbers please visit the CityWest Homes website.
20 Tothill House, Vincent St, SW1P 4DG
Grosvenor and Regency Estate Management Organisation (G&RMO) has now ceased trading and the estate is now managed by CityWest Homes. Housing management issues are dealt with by the estate team who can be contacted on: 020 7592 1766 or by email: grosvenorEO@cwh.org.uk
For more information about opening times and contact details please visit the CityWest Homes website.
Housing management issues are dealt with by the CityWest Homes estate team at
3 Charlwood Street
London SW1V 2ED
Tel 0207 245 2620
For more information about opening times and contact details please visit the CityWest Homes website.
Millbank Estate Management Organisation is a tenant management organisation. Housing management issues are dealt with by the estate team at:
Reynolds House Courtyard
Erasmus St
Millbank Estate
London SW1
Tel 020 7834 3551
For more information about opening times and contact details please visit the CityWest Homes website.
If you live in Semley House, Fountain Court, Brunswick & Dalkeith Courts, or a council owned street property in Pimlico, your housing management issues are dealt with by the CityWest Homes estate team at:
Pimlico Estate office
131 Lupus Street,
London
SW1V 3EN
For more information about opening times, contact details and telephone numbers please visit the CityWest Homes website.
More than ten different housing associations have properties in SW1 and we have listed the contact details for each below. Peabody Trust, Sanctuary Housing and L&Q manage large numbers of properties locally (and we have listed the main estates and streets below).
You should contact your own Housing Association to discuss housing management issues.
Sinclair House, The Avenue
Ealing, London W13 8AG
For more information please visit the A2 Dominion Housing Group website.
2nd Floor, 25 Bedford Street,
London WC2E 9ES
For more information please visit the Anchor Housing Trust website.
401 Mile End Road
London E3 4PB
For more information please visit the Bethnal Green Housing Association website.
100 Chalk Farm Road
London NW1 8EH
For more information please visit the Community Housing Association website.
Albion House
20 Queen Elizabeth Street
London SE1 2RJ
For more information please visit the Family Mosaic Housing Association website.
Malt House, 281 Field End Road
Eastcote, Ruislip
Middlesex HA4 9XQ
www.homegroup.org.uk/housing.
For more information please visit the L&Q Group website.
L&Q Group manages over 650 properties in SW1, including the following blocks and street properties:
Housing management issues are dealt with by the team at the Churton Street office:
Limited office opening hours.
Open on Monday 9.30 to 1.00pm
and on Thursday 1.00pm to 4.30pm.
Appointments for all other times to be made via L&Q Direct 0800 015 6536
22 Churton Street
Pimlico
London SW1V 2LL
Tel: 0844 406 9000
L&Q Direct 0800 015 6536: deals with all queries including maintenance, rent, anti-social behaviours, transfer and lettings.
27 Hammersmith Grove
London W6 0JL
For more information please visit the Notting Hill Housing Group website.
Emily House, 202-208 Kensal Road
London, W10 5BN
For more information please visit the Octavia Housing website.
For more information please visit the Peabody website.
Peabody manages over 2,000 properties in SW1, including the following estates and blocks:
Housing management issues are dealt with by Peabody Direct on 020 7021 4444. You should contact Peabody Direct to
For more information please visit the Sanctuary Housing website.
Sanctuary Housing manages over 460 properties in SW1, including properties in:
To speak to a member of staff about housing management issues e.g. rent, repairs, anti social behaviour or transfer requests telephone 0800 781 4755.
2 Bridge Avenue
London W6 9JP
For more information please visit the Servite Houses website.
18 Hanway Street
London W1T 1UF
For more information please visit the Soho Housing Association website.
Electric House
296 Willesden Lane
London, NW2 5HW
For more information please visit the Stadium Housing Association website.
Warden Housing Association has changed its name. They are now called ‘Home’. Click here for more information.