If you live in either council or housing association property, your accommodation will be managed by a social housing landlord or a tenant management organisation e.g. CityWestHomes, Peabody Trust, Threshold Housing, Sanctuary, Grosvenor and Regency Management Organisation (G&RMO).
www.cwh.org.uk
CityWest Homes is responsible for the management of Westminster City Council’s properties. Contact CityWest Homes for all enquiries regarding major works, decent homes, lessee services/service charges, resident involvement, home ownership, rents, customer services and community development.
Housing management issues
Council tenants and lessees should contact their local office for repairs, estate cleaning, disputes between neighbours, gardening, parking on estates and general enquiries about your tenancy or lease.
Housing management issues are dealt with by the CityWest Homes estate team at:
Pimlico Estate office
131 Lupus Street,
London
SW1V 3EN
For more information about opening times, contact details and telephone numbers please visit the CityWest Homes website.
Housing management issues are dealt with by Pinnacle PSG at Churchill Gardens estate office
137 Lupus St
Pimlico
London
SW1V 3HE
For more information about opening times, contact details and telephone numbers please visit the CityWest Homes website.
Housing management issues are dealt with by the CityWest Homes estate team at:
Pimlico Estate office
131 Lupus Street,
London
SW1V 3EN
For more information about opening times, contact details and telephone numbers please visit the CityWest Homes website.
Grosvenor and Regency Estate Management organisation is a tenant management organisation. Housing management issues are dealt with by the estate team at
20 Tothill House
Vincent St
London
SW1P 4DG
Tel 020 7641 1766
For more information about opening times and contact details please visit the CityWest Homes website.
Housing management issues are dealt with by the CityWest Homes estate team at
3 Charlwood Street
London SW1V 2ED
Tel 020 7641 2111
For more information about opening times and contact details please visit the CityWest Homes website.
Millbank Estate Management Organisation is a tenant management organisation. Housing management issues are dealt with by the estate team at:
Reynolds House Courtyard
Erasmus St
Millbank Estate
London SW1
Tel 020 7834 3551
For more information about opening times and contact details please visit the CityWest Homes website.
If you live in Semley House, Fountain Court, Brunswick & Dalkeith Courts, or a council owned street property in Pimlico, your housing management issues are dealt with by the CityWest Homes estate team at:
Pimlico Estate office
131 Lupus Street,
London
SW1V 3EN
For more information about opening times, contact details and telephone numbers please visit the CityWest Homes website.
More than ten different housing associations have properties in SW1 and we have listed the contact details for each below. Peabody Trust, Sanctuary Housing and Threshold Housing manage large numbers of properties locally (and we have listed the main estates and streets below).
You should contact your own Housing Association to discuss housing management issues.
1st floor, 408 Strand
London WC2R 0NE
For more information please visit the Anchor Housing Trust website.
401 Mile End Road
London E3 4PB
For more information please visit the Bethnal Green Housing Association website.
100 Chalk Farm Road
London NW1 8EH
For more information please visit the Community Housing Association website.
Sutherland House
70-78 West Hendon Broadway
London NW9 7BT
For more information please visit the English Churches Housing Group website.
Albion House
20 Queen Elizabeth Street
London SE1 2RJ
For more information please visit the Family Mosaic Housing Association website.
27 Hammersmith Grove
London W6 0JL
For more information please visit the Notting Hill Housing Group website.
For more information please visit the Peabody Trust website.
Peabody Trust manages over 2,000 properties in SW1, including the following estates and blocks:
Housing management issues are dealt with by Peabody Direct on 020 7021 4444. You should contact Peabody Direct to
For more information please visit the Sanctuary Housing website.
Sanctuary Housing manages over 460 properties in SW1, including properties in:
To speak to a member of staff about housing management issues e.g. rent, repairs, anti social behaviour or transfer requests telephone 0800 093 2566.
2 Bridge Avenue
London W6 9JP
For more information please visit the Servite Houses website.
18 Hanway Street
London W1T 1UF
For more information please visit the Soho Housing Association website.
Network House
10-12 Neeld Parade
Wembley Hill Road
Wembley HA9 6QU
For more information please visit the Stadium Housing Association website.
For more information please visit the Threshold website.
Threshold Housing manages over 500 properties in SW1, including the following blocks and street properties:
Housing management issues are dealt with by: the team at the Churton Street office:
22 Churton Street
Pimlico
London SW1V 2LL
Tel: 020 7821 1002
Other useful Threshold Housing numbers include:
Repairs freephone
Tel 0800 526 217
Emergency out of hours repairs
Tel 0845 601 3227
Ujima House, 388 High Road
Wembley HA9 6AR
For more information please visit the Ujima Housing Association website.
Malt House, 281 Field End Road
Eastcote, Ruislip
Middlesex HA4 9XQ
For more information please visit the Warden Housing Association website.